what are the hours of operations, opening, closing, etc…?
Thursday: 4:00PM - close
Friday: 12:00PM - close
Saturday: 12:00PM - close
Sunday: 12:00PM - 9PM

What is the age required to enter? All shows at our venue are 21 and over, unless explicitly stated otherwise. This policy helps ensure the enjoyment and safety of all our guests. We encourage you to check the specific event details for any exceptions to this policy.

When should we arrive for shows?
The doors open at 12pm Friday & Saturday come early to snag your table.

Can we make reservations?
Buy tickets in advance here unless it is a party of 20+ people, if so, then please call ahead

Can we book private parties or reserve large areas, how many, how to book, who to talk to?
Please complete this form and we will be in touch within 24 hours.

What are the policies in place for children?
We strive to create a welcoming environment for families and guests of all ages. Please take note of our guidelines to ensure a pleasant and safe experience for everyone:

• Family-Friendly Hours: Until 6:00 PM, we welcome families and guests of all ages. We pride ourselves on providing a fun and safe environment for children and adults alike.
• 21 and Over Policy: Starting at 6:00 PM, the Boatyard transitions to a 21 and over venue. We kindly ask that all families with children complete their activities and dining by 7:00 PM. This helps us ensure a seamless transition and maintains the safety and enjoyment of all our guests.
• Supervision of Children: For the safety and comfort of your children, as well as all our guests, please ensure that children remain within the designated kids’ area. Children should be accompanied by a parent or guardian when outside of this area.
• Evening Environment: As the evening progresses, the Boatyard becomes a bustling hub for adults. We believe this adult-focused environment is not suitable for children, hence our policy.

Do you offer food, kids menus, specials?
Yes please view our food and drink menu. Specials will available on-site.

Is the venue handicap accessible?
Yes we are fully handicap accessible.

Where does the name Boatyard come from and mean?
Learn more here.

What is the capacity? Inside / Outside?
Inside: 269
Outdoor: No Limit beyond visible safety regulation

How do I buy tickets?
Online with Boatyard Ticketing or at the box office!.

Where do I park, overflow?
We suggest using ride share services such as Uber or Lyft but we have parking available in front and to the side of the venue. View facility map.

Can I bring in my own seating/lawn chairs?
Please do not bring your own chairs, they are not permitted. Boatyard has ample seating, picnic tables and wall benches.
The place does get packed so if you require seating, arrive early to guarantee your spot.

Can I bring food and beverage in?
No food, beverages, or beverage containers (including re-usable water bottles). Discovery of outside alcohol will result in immediate ejection from the venue.

Do you allow video/audio recordings?
Yes, unless noted for special circumstances.

Do you have a coat check?
No.

Are animals allowed, policies?
Service animals with documentation or vest. We love our pets and feel bad that we are not a pet friendly environment,
but with all of the families and kids, we had to make a choice to protect both the kids and our furry friends.

What is the dress code?
Shirts and shoes are required, lake casual.

What is the refund / exchange program?
Once tickets are purchased, they are non refundable. If you have any questions on this policy, please Email us at matt@boukmanagement.com

What are the prohibited items?
Pets, alcohol, drugs, laser pointers, skates, wallet chains, spiked jewelry or belts, banners, backpacks, flyers, glow sticks, beach balls, Frisbees, or fireworks of any kind to any show. Purses and bags will be searched upon entry.

What are the hotels near BY?
Hampton Inn & Comfort Inn.

What is the code of conduct, guest expectation?

• Be Respectful: Act like an adult and be a good human being. Respect fellow guests, staff, and the facilities.

• Enjoy Responsibly: Have fun and savor the unique environment we’ve worked hard to establish. Feel free to share your positive experiences and tell your friends!
• No Disruptions: Please refrain from fighting, causing drama, or engaging in behavior that could disturb others.
• Prohibited Items: To maintain safety and comfort for all, the following items are not permitted at Boatyard, either inside or outside:
  • Outside products or beverages
  • Folding chairs
  • Bags (Note: small purses or handbags may be allowed but are subject to search)

Is there a smoking area?
Outside to the right of the main entrance. Ask management for location.
No smoking or vaping in or near inside entrances, including outside in the general population out back near main stage.

Do you sell merchandise?
Yes, we have hats, shirts, koozies and other merchandise available for sale at the Box Office by front door.

Inclement Weather

• Indoor Contingency: In the event of adverse weather, we may move outdoor shows inside to continue the fun without interruption.

• Dress Appropriately: We encourage all our guests to check the weather forecast and dress accordingly to ensure comfort throughout the event.
• Stay Updated: For any weather-related updates or changes to the event schedule, please check our website and follow us on our social media platforms. We will post all necessary announcements on the day of the show

Can we rent the entire venue at Boatyard for large scale events?
Yes and we do it right. Click here for more information.

What if I leave my tab open?
Your tab will be closed out at the end of the night and a 20% gratuity will be automatically added to your tab.

Can my band play at Boatyard?
To be considered for our talent roster, please contact our booking agent.

Do you have other venues?
Boatyard is a Bouk Management concept. We’re a group of hospitality professionals that operate On The Nines Bistro, The Comedy Zone Charlotte, and The Venues at Langtree